IMPORTANT PATIENT NOTICE RE COVID VACCINATION APPOINTMENTS
DEAR PATIENTS,
OUR NEXT COVID VACCINATION CLINIC IS WEDNESDAY 13TH JANUARY AT THE JORDANTHORPE SITE. WE ARE STILL CONTACTING PATIENTS 80+ TO BOOK AN APPOINTMENT.
IF YOU HAVE NOT HEARD FROM THE PRACTICE, PLEASE TELEPHONE EITHER 0114 2378877 OR 0114 2375648 FOR AN APPOINTMENT.
TO HELP OUR STAFF AND ENSURE YOU DO NOT HAVE LONG TO WAIT - PLEASE, PLEASE, ARRIVE AT YOUR APPOINTMENT TIME AND NO EARLIER AND REMEMBER TO ARRIVE WEARING A FACE COVERING AND MAINTAIN SOCIAL DISTANCING AT ALL TIMES.
OUR FIRST COVID VACCINATION CLINIC WAS A HUGE SUCCESS WITH LOTS OF POSITIVE FEEDBACK AND KIND WORDS FROM ALL OUR PATIENTS. WE VACCINATED OVER 1200 PATIENTS. ALL THE STAFF HAD GIVEN UP THEIR REST DAYS ON SATURDAY AND YOUR POSITIVE FEEDBACK REALLY DOES MAKE IT ALL WORTHWHILE.
WE WOULD LIKE TO THANK ALL THE STAFF AND VOLUNTEERS WHO MADE SATURDAY 11TH SO VERY ENJOYABLE.
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Registering with the Practice
If you would like to register with the practice, please click here. Alternatively, you can visit either site to collect a copy of our registration form. Please do not ring the practice to register. Please can you ensure you obtain a months supply of any medication from your current practice prior to registering at our practice.
Thank you
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PATIENT NOTICE
Dear Patients,
It is with regret that we feel we must bring this to your attention.
Unfortunately, in recent months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front doors.
We appreciate how difficult things are at the moment and understand the frustration when the phone lines are so busy. We share and understand this frustration and assure you our staff are working exceptionally hard to provide the best service possible in very difficult circumstances.
Therefore we are now enforcing a Zero Tolerance policy. We will end phone calls for verbal aggression and abuse and will call the police for verbal and physical aggression at the front doors. This behaviour will not be tolerated. All our telephone calls are recorded.
We endeavour to be kind, courteous and respectful of all our patients, and we expect the same treatment in return.
We do hope you understand that we need to protect our staff through these unprecedented times and that by working together we can push through this difficult time.
Thank you for your understanding.
The Partners at Meadowgreen Health Centre
Flu Vaccination for Healthy 50-64 Year Olds
We will shortly be receiving stock at the Practice in order to vaccinate healthy 50-64 year olds. Our clinic will be held on Saturday 12th December at the Jordanthorpe Site. If you would like an appointment, please book your appointment on line where possible to prevent the telephone lines being blocked.
We will be contacting all those patients who are eligible shortly.
Patients must arrive exactly at the time of their appointment.
- Wear a face covering and please use hand sanitizer on entering the building
- Be prepared to wait outside the surgery for up to 10 minutes.
- Socially distance whilst in the queue.
- Come in loose clothing in a top you can lift past your shoulder as clinicians will be in full PPE standing at their door, so there will be no privacy.
- Patients are not able to ask any questions. This appointment is purely for your flu vaccination.
2020 Newsletter
PATIENT NOTICE
The Avenue Medical Practice and Meadowgreen Health Centre have now merged. Appointments will be available for all patients at both sites. If you would like to ask a question or you have any feedback, please contact the Practice or email sheccg.meadowgreenhealthcentre@nhs.net
We would be grateful if you consider the following and let us know:
- Has the care or service you receive changed in any way since Meadowgreen Health Centre and The Avenue Medical Practice merged?
- What impact have these changes had on the care or service you receive? Positive/neutral/negative?
- How have these changes affected you?
- Do you feel these changes have affected you more because of your age, sex, disability, ethnicity, region or sexual orientation.
- How can the practice continue to improve the care and service we provide?
Have your say here Care Opinion
Welcome to Meadowgreen Health Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
NHS App
Have you downloaded the NHS App yet? Did you know you can now use the NHS App to manage your GP appointments, order repeat prescriptions and view your GP medical records? Click here to download
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Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Latest information if you have been made redundant
If you have been made redundant and are needing help to make a claim for Universal Credit, please use this link which has all the latest information you will need:
www.sheffield.gov.uk/universalcredit
THANK YOU!
We would like to say a huge thank you to some very special people who have helped the Practice to get through this very difficult time.
Big shout out to ……
Bradfield School, who have donated to us very much needed visors to enable the Clinical Staff to see patients safely.
Also we would like to say a big thank you to Georgina Gunner from the ‘Helping Dress Medics’ Charity who has donated scrubs for the Clinicians to wear so they can follow infection control guidelines.
Coronavirus
The most common symptoms of coronavirus (COVID-19) are recent onset of:
For most people, coronavirus (COVID-19) will be a mild infection.
If you have symptoms of coronavirus infection (COVID-19), however mild, stay at home and do not leave your house for 7 days from when your symptoms started. You do not need to call NHS111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.
Please keep your visits to the surgery to a minimum, if you need to collect a prescription please contact us to arrange delivery to a pharmacy of your choice. If you need to request your medication you can do so over the telephone during this period on 0114 2378877 or 2378800. Many thanks for your continued understanding and support during this time.
If you have an upcoming appointment booked with us, please do not attend if you have a cough or fever. If you feel the matter could be managed by phone, please contact reception with a suitable contact number and we will contact you rather than asking you to attend.
We would like to thank you for your cooperation at this time.
Please do not bring visitors to any appointments unless absolutely necessary
There is evidence that wearing a face covering may help stop a person infected with COVID-19 from spreading the virus further. Therefore, in order to help us protect our patients and staff we are asking, if you can, you wear some form of face covering when visiting the practice, even if you do not have symptoms of COVID-19. This can be as simple as a scarf or bandana that ties behind the head. Face coverings should not be used by children under the age of 2 or those who may find it difficult to manage them correctly - for example, those with respiratory conditions. You can find information on making and wearing your own face coverings via the following link: https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering.
Patient Participation Group
We are actively recruiting new members for our Patient Participation Group
Have your say:
- Attend quarterly meetings
- Engage with the progress of the Practice
- Improve services following Patient's comments and suggestions
Ask at Reception for more information
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
The regulation applies from 25 May 2018, and will apply even after the UK leaves the EU.
Please click here for more information.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access
Our Practice premises have suitable access for people with disabilities and there are designated car parking spaces close to the surgery entrance. Toilet facilities enable wheelchair access and support for disabled people.
Improving access to general practice: evening and weekend appointments now available
Please contact reception to speak to a GP for these appointments.
Practice Policies
(Site updated 13/01/2021)