Nursing Staff

Our highly trained Practice Nurses are available to give advice about health problems and prevention of illness. Please make an appointment with the Nurse for:

• flu vaccinations and other injections
• Dressings
• Treatment of minor injuries
• Health screening checks
• Dietary advice
• Family planning
• Family planning advice and cervical smears
• Child developmental checks and immunisation
• Holiday and travel immunisation and advice

Nurse Practitioners

We employ four Nurse Practitioners at the practice.  It may be that the reception team offer you an appointment with a Nurse Practitioner when there are no available doctor appointments to offer. The Nurse Practitioners are highly trained to treat a variety of illnesses and can issue prescriptions to help treat symptoms.   

Health care teams

We co-operate fully with Community Nurses, Health Visitors, Community Psychiatric Nurses, Chiropodists, Physiotherapists, Social Workers, Midwives and others to achieve individual plans for our patients’ care.

Insurance Reports & Medical Examinations

These are not part of our NHS work and therefore a fee is normally charged in accordance with British Medical Association guidelines.

Specialised services offered

We aim to provide a good range of high quality health care services from within our practice premises, including:

• Clinics for asthma, diabetes, warfarin management and hypertension and heart disease.
• Minor operations and cryotherapy (freezing with liquid nitrogen)
• Ante-natal and postnatal care
• Heart disease prevention programme
• Well woman checks including smears and HRT
• Counselling/CBT/couple therapy

Contraception

All the partners provide contraceptive services, including the emergency contraception “the morning after pill”. 

Test Results

Please telephone after 11 am for results as the staff will have more time to deal with your call. You may need to make a further appointment to discuss the result with either the Doctor or Nurse.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Local Services

NHS England South Yorkshire and Bassettlaw is responsible for ensuring you get all the services you need.  Tel. 01709 302000

Local Pharmacists

Your local pharmacist will be able to give you free health advice at any time—you don’t need an appointment.  Many pharmacies operate extended hours on a rota basis. Call NHS Direct for details.

Accident and Emergency / 999

What ever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones go to your nearest accident and emergency department or call 999.

Accident and emergencies departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

111 is a new telephone number to help make it easier for you to access local health services. It is now available in your area.

You should use this number when its not a 999 emergency but you need medical help fast.

Calls to 111 are free, including mobiles, 24 hours a day.

If you phone The Avenue Medical Practice, and we are closed, you will hear a message informing you of which out of hours number to phone if you require urgent medical assistance.

If you are ringing in the evening between 6.30pm and 8am or calling over the weekend, and you require urgent medical assistance, hang up and call 1 1 1.

If you are ringing between 8am and 6.30pm weekdays, and we are closed, hang up and call 01143051411 if you require urgent medical assistance.

More information about 111 can be found at www.nhs.uk/111

111 also have a confidential interpreter service, which is available in many languages. Simply say the language you wish to use when we answer your call.